Drop-In Services

Getting Started at the UCC

Drop-In Services

All students access the UCC for the first time through the UCC Drop-In System. Drop-in hours (listed below)*  allows students to see a counselor without waiting for a scheduled appointment.  Drop-in appointments enable students to address a specific concern or to determine which UCC services might best address their issues. To access services at the UCC for the first time, please visit the office - 3rd Floor, Saint Liam Hall.   For additional information, please call the office (574-631-7336) and our staff can provide information to help you start the process to connect with a drop-in counselor.   

Students who are already connected to the UCC are also welcome to utilize the Drop-In Hours.  If you would like to see the same counselor that you have worked with in the past, please call the UCC to schedule an appointment with that counselor. If you would prefer to work with a different counselor or if you have an immediate need, please come in during Drop-In Hours.

Drop-In Hours

  • Mondays:        9:00 am - 4:00 pm
  • Tuesdays:       1:00 pm - 4:00 pm
  • Wednesdays:  1:00 pm - 4:00 pm
  • Thursdays:      9:00 am - 4:00 pm
  • Fridays:           9:00 am - 4:00 pm

*Office closures and/or changes to drop-in times are listed here


Crisis intervention services are available Monday – Friday 8:00 am – 5:00 pm by calling the UCC at 574-631-7336.  Outside of regular office hours, please call the UCC and press “0” to reach the after-hours counselor.


What to expect at a drop-in appointment

Students wanting to utilize drop-in services will need approximately 60-90 minutes for the appointment.  Before you meet with one of our counselors for a drop-in appointment, you will complete several forms. These forms are a quick way for us to learn more about you and your concerns and this information will help guide your drop-in appointment. The forms also contain important information about how the UCC operates. To speed up the process of doing the initial paperwork you can read our consent to treatment form prior to coming to a drop-in appointment.  To assist in completing our forms, please bring a laptop with you to your drop-in appointment, if possible.

After you complete your paperwork, you will be added to the queue of students requesting a drop-in appointment and you’ll be seen by the next available counselor.  The average wait time for a drop-in appointment is 20 - 30 minutes.

The goal of the drop-in appointment is for you and your counselor to figure out the best way to address your concerns. Typically, drop-in appointments are about 30 minutes long and are focused on your current situation and problems and what types of changes you would like to see in your life. You may find that talking about things meets your needs and that further involvement with the UCC isn’t necessary at this time. Or you and your counselor may decide that some additional services would be helpful moving forward.