Drop-In Services

All students access the UCC for the first time through the UCC Drop-In system. Drop-In appointments enable students to address a specific concern or to determine which UCC services might best address their issues.


Drop-In services enable students to meet with a University Counseling Center (UCC) counselor to address a specific concern or to determine which UCC services might best address their issues. Drop-In appointments are available during specific hours on a first come, first served basis by simply “dropping in” at the UCC. These services provide access to counseling services without waiting days or weeks for a scheduled first appointment. Please allow about 90 minutes to complete a Drop-In appointment.

  • Not sure if you need counseling, but could benefit from one-on-one support? Consider utilizing the 24/7 Talk Line


All students new to the UCC access services for the first time through the UCC Drop-In system.

Students who are already connected to the UCC are also welcome to utilize Drop-In services as-needed for immediate concerns. However, if you would like to see the same counselor you worked with in the past, please call the UCC to schedule an appointment with that counselor. If you would prefer to work with a different counselor or if you have an immediate need, please come to the UCC during Drop-In hours.


Drop-In hours are held weekdays at the UCC office on the third floor of St. Liam Hall. Drop-In hours are as follows:

  • Mondays: 9 a.m. - 4 p.m.
  • Tuesdays: 1 p.m. - 4 p.m.
  • Wednesdays: 1 p.m. - 4 p.m.
  • Thursdays: 9 a.m. - 12 p.m.
  • Fridays: 9 a.m. - 4 p.m.

Please note: Any adjustments to the usual drop-in hours (Fall/Spring break, summer) are listed here.


Simply stop by the UCC during Drop-In hours.  

When you arrive for a Drop-In appointment you will be asked to complete several forms. These initial questionnaires are a way for us to learn more about you and your concerns, and the information will help guide your Drop-In appointment. To speed up the process of completing the initial forms, you can read our Consent To Treatment Form prior to arriving for a Drop-In appointment. 

After completing the forms, you will be added to the list of students requesting a Drop-In appointment and you will be seen by the next available counselor. Wait times for Drop-In appointment vary, but on average are about 15 minutes. The front office staff will alert you if there is an unusually long wait time. You are also welcome to call ahead and check on the estimated wait time. Typically, between 11 a.m. and 1 p.m. is when students experience the longest wait times. 

Drop-In appointments are typically 30 minutes long and are focused on your current situation and what types of changes you would like to see in your life. You may find that talking about things during your Drop-In appointment meets your needs and that further involvement with the UCC isn’t necessary. Or, you and the counselor may decide that some additional services (workshop or on-line self help tools) can help you explore and address your concerns. 


Due to ongoing construction inside St. Liam Hall, the elevator will be inaccessible until the beginning of the 2024-2025 academic year. To provide better access to care, staff will help students determine where best to meet a provider when scheduling an appointment. Additionally, TimelyCare telehealth services will remain available 24 hours a day, 7 days a week